Applicants who wish to have their passports released via courier Please click here for the requirementsįor passport release. The TOPS Site to personally claim their passports. Who wish to pick up their passports will have to go to the Supervising Consular Office of Will be paid on-site at the TOPS site, nor should applicants pay extra fees to obtain anĪpplicants can choose between pick up or courier for the passport release. Only charges shown during the online booking process are to be paid. Please have your credit/debit cards or e-wallets readied prior to registration, if paying If anĪpplicant wishes to make any changes after obtaining their TOPS appointment, theĮxisting TOPS appointment must first be cancelled. Please have your current passport ready when making an appointment.Īppointment booked at this TOPS is non-transferable and cannot be rescheduled. Only straightforward passport renewal applications will be accepted - no new/ first-timeĪpplications, no renewal which require change/correction of name, no renewal of lost and You only have 20 minutes to complete the whole process.īefore you proceed to booking an appointment at TOPS site, please read andĬonfirm your agreement to the following :.No other fee will be paid on-site, nor should applicants pay extra fees to obtain an appointment. Before you proceed, make sure that you have your current passport and credit/debit card details on hand if paying online.The delivery of passports via courier will add 3-5 working days to the passport turnaround time. Processing time is between 12-15 working days. There is no expedited processing when you apply at a TOPS facility.Please click here for the requirements for passport release.Īpplicants who wish to have their passports released via courier must agree to have their current passport cancelled on-site. Applicants who wish to pick up their passports will have to go to the Supervising Consular Office of the TOPS Site to personally claim their passports. A new appointment can then be booked and paid.Īpplicants have a choice to either use a courier delivery service or pick-up their new passport. If an applicant has an existing appointment at any TOPS or Consular Office, the existing TOPS or Consular Office appointment must first be cancelled. Appointment booked at any Temporary Off-Site Passport Service (TOPS) is non-transferable and cannot be rescheduled.You are attempting to secure an appointment through the
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